Ecuagenera highly values the strong relationships we have with our customers. The gradual introduction of data collection technology at Ecuagenera will be handled with full and proper respect for the privacy of our customers. To protect your privacy, you can visit Ecuagenera's site without identifying yourself or having to reveal any information about yourself.
Your personal information:
- When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address, any special delivery instructions, and phone number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
- As a first time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
- We will have specials and clearance emails available to make your shopping and purchasing experience easier. Should you decide to subscribe, we will send you your requested information from time to time. You may unsubscribe at any time. Subscription to this service is optional and free.
- When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address. We use this information solely to respond to your inquiries.
- Our site contains links to other sites. Ecuagenera is not responsible for the privacy practices or the content of other Web sites.
Changes You Can Make:
- To make any changes to your order or contact information, please sign into your profile on www.ecuagenera.com and change your details. If you are unable to do so or do not have access to the internet please feel free to contact us via phone at 593-7-2255237.