Philodendron verrucosum 2 (medium)

My order came and two of the three plants were in perfect condition but the verrocosum was completely rotted and dead. I messaged customer service and received an email that didn’t make any sense and replied twice with no reply after that. Totally scammed on this plant, luckily not my whole order. Last time I’ll probably order from ecuagenera after being a loyal customer.

My expectations were low given the warning that these don't travel well, and while mine did have a sad looking leaf- it also had 2 very good looking ones and great looking roots.